User Service Agreement

Effective date: June 16, 2022　|　Last updated: September 13, 2026

Service provider: Putian Huopijiu E-Commerce Co., Ltd. (莆田市霍皮久电子商务有限公司)

This English version is provided for convenience. If there is any inconsistency between the Chinese and English versions, the Chinese version prevails.

1. Parties and Scope

• This Agreement is entered into between Putian Huopijiu E-Commerce Co., Ltd. (“we”, “us”, the “Operator”) and you (the “User”, “you”).
• Our services also require you to comply with the service rules we publish separately (including operational prompts, service descriptions, guides, help content, and rules or procedures shown to you in other ways). Those service rules form part of this Agreement and have the same effect.
• You may accept this Agreement and other rules by, among other means: (1) clicking “I agree” or a similar button; (2) an oral or written statement made by email or instant messaging; (3) where this Agreement or other rules contain a “deemed consent” provision, clicking to agree or actually using our services in another form; (4) any other means accepted by both parties.
• This Agreement is mainly intended for natural persons with full civil capacity (adults aged 18 or over, and persons aged 16 or over whose main source of income is their own labour). If you are a minor without full civil capacity, you must ask your guardian to read this Agreement carefully and use the products only with your guardian’s consent; you and your guardian bear the corresponding liability under law.
• This Agreement, the Membership Service Agreement and the Privacy Policy form an inseparable whole. Fees, benefits, term and refunds of paid membership (subscription) are governed by the Membership Service Agreement; the processing of personal information is governed by the Privacy Policy.

2. Definitions

• System: the official website of the Independent-Site Product Collection System (shopcaiji.com) and the website, browser extension and other products and services it provides.
• Service rules: operational prompts, service descriptions, rules and procedures shown to you on product pages or in other ways.
• User content: data and content you submit, upload, collect or export through the System.

3. Service Description

• The official website is the only lawful way to access, browse, register for, sign in to and use the System. We do not recognize System products or services obtained through unlawful means, and upon discovery we may immediately delete, cancel, zero out or ban the account; all adverse consequences are borne by the user.
• The System is a product data collection and analysis tool for cross-border trade operators: we aggregate and continuously update multi-dimensional data on products and related marketing information across categories, and use our own algorithms to generate and display analytical results, helping you make decisions in product selection and sales that better match market trends. Analytical results are for reference only; you make your own business decisions.
• Our services are paid services. The free trial is available only to newly registered accounts, once per account, and during the trial you may access and browse the full data of the platform. If you would like to try the trial benefits, please register a new account. After the trial ends, you must subscribe as a member and pay the applicable fee to continue. The trial length and specific benefits are those displayed in real time on the pages when you use the service.
• Paid service content and membership benefits are described on dedicated pages, and you may use such paid services and enjoy membership benefits only after you expressly confirm that you are willing to pay the relevant fees. The dedicated Membership Service Agreement is shown again on the membership purchase page; please review it and read it in full before deciding to purchase.
• We are responsible for the correctness of collection and export results: we will verify and handle reported errors in collection or export results (such as missing fields, misplaced content, encoding problems or an incorrect export format) free of charge. However, import failures caused by your own website platform (theme, plug-ins, field mapping, external image links, category and attribute configuration, import tools, etc.) are outside our scope of service; we can explain the format and field meanings of the export file to assist your troubleshooting, but please contact your website builder or your own technical staff to resolve those issues.
• Generic rules: when the site framework of a link you submit is not among those the System supports, the System automatically falls back to generic rules to attempt collection. Generic rules normally work only for single-product (single-link) collection; whole-site and category collection may not apply, and results are not guaranteed to match the source page exactly or to meet your needs. Please check for yourself whether data collected through generic rules meets your needs; if it does not, the only solution is to custom-adapt that site framework.
• The specific content of the System’s services depends on the actual product. We may adjust service content or product structure from time to time in line with our business development in order to serve you better. Without diminishing your existing membership benefits, we may decide independently to modify, update or upgrade any product or service we provide.
• To ensure security and functional consistency, we may restrict the functionality of older versions after releasing a new version, and cannot guarantee that older versions remain usable or continue to receive customer support. Please check and use the latest version at all times.

4. Registration and Account Security

4.1 Registration

• You may browse part of the System’s information without registering. To use further value-added services you need to register an account so that we can record your entitlements.
• After you verify yourself by phone number, email or similar means, we assign you an account. Subject to compliance with the account rules, you obtain the right to use that account and become a registered user of the System. You agree that we have the right to reclaim System accounts in line with operational needs and business rules.
• The account is the basis on which we identify users and provide services. You are responsible for maintaining the confidentiality of your account, for restricting third-party use of or access to your devices, and for ensuring your password is not disclosed to any third party. You may not transfer your account for consideration or free of charge, and you agree to be responsible for all activity under your account and password.
• Once registered, some information (such as your phone number) cannot be changed, while other information (such as nickname, avatar and bio) may be set by you. The account information you set must not directly or indirectly contain unlawful content, personal attacks, impersonation or confusion, infringement of third-party rights, or sales and marketing content that breaches this Agreement; otherwise you bear the resulting legal liability. In such cases we may require correction within a time limit, freeze your account and/or suspend the service.
• You must ensure that the personal information you provide is true and valid, and must notify us promptly of changes. You may not misappropriate, borrow, forge or alter another person’s likeness, trademark or name, or register repeatedly to obtain extra discounts; otherwise we may require correction, refuse the application, stop providing the service, reclaim the account and hold you legally liable.
• If the information you provide is wrong, untrue, outdated or incomplete, or we have reasonable grounds to suspect as much, we may suspend or terminate the service or restrict some or all functionality.

4.2 Account Closure

We may close your account in any of the following cases, and the account and personal information will be deleted or anonymized in accordance with the Privacy Policy and our data processing rules:

• you breach this Agreement, the Membership Service Agreement, the Privacy Policy or other service rules;
• the System ceases operation or stops providing the service;
• required by applicable laws or regulations.

Where we restrict, freeze or terminate your use of the account under the above rules, any resulting loss to you (including interruption of communications, and clearing of or restricted access to your materials, personal information and related data) is borne by you. If, upon account termination, laws or service rules require us to refund membership fees or similar amounts, we will handle it through consultation with you. If you wish to use the System again, you must apply to register anew; if you have breached the Agreement, we may decline your new application at our discretion.

5. User Conduct

In using the System’s products and services, you must not personally engage in, assist or permit others to engage in:

• deleting any copyright notices on the System or on individual works within it;
• disseminating content that the System prohibits, by uploading, downloading, storing or transmitting it;
• unlawful transactions such as money laundering or drug trafficking;
• infringing others’ privacy, copyright, patent, trademark or other rights, unless you have obtained the right holder’s fully effective prior authorization;
• violating laws, regulations, policies, rules, or the System’s agreements and rules;
• interfering with or damaging the System; intruding into, using or damaging other users’ networks or devices; collecting other users’ information without authorization;
• posting advertising of any kind without authorization; engaging in malicious practices such as fake orders that disrupt transaction order;
• using any technology or means to interfere with the normal operation of the System, or imposing load or other adverse effects on it;
• modifying, tampering with, blocking or partially blocking the services and related functions of the System;
• obtaining the System platform’s own services, content or data, for yourself or by commissioning or assisting others, by any means (including but not limited to bots, spiders, crawlers or any automated program, script or software) and for any reason, without our prior express written permission; (Note: this clause restricts scraping the System platform’s own data. It does not restrict your lawful collection of third-party shopping sites using the System.)
• uploading or publishing internal or confidential materials, or other content you have no right to publish;
• using, renting, lending, copying, modifying, linking to, reposting, compiling, publishing or distributing the System or related information, creating mirror sites, or developing derivative products, works, services, plug-ins, add-ons, compatible or interconnected products based on the System, without our prior written consent;
• reverse engineering the System software, such as disassembling or decompiling it;
• modifying or forging instructions, data or data packets during the operation of the System software to add, remove or alter its functions or effects, or disseminating or operating software for such purposes over information networks;
• signing in to or using the System and services through third-party compatible software or systems not developed, authorized or recognized by us, or using plug-ins or add-ons for the System and services that are not developed, authorized or certified by us;
• using the System software to engage in any act endangering network security;
• using the System and our services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Agreement, or otherwise violating laws and regulations, infringing other users’ lawful rights, interfering with the normal operation of the System, or acting without our express authorization.

You should understand that content transmitted or published by any user in or through the System does not reflect or represent our views, position or policy; you must judge such content yourself and bear the risks and losses arising from relying on or using it. We comply with applicable laws and regulations, use technical means and human review for compliance, and reserve the right to block, remove or otherwise handle non-compliant content. If you find that another user has uploaded untrue or unlawful content, please contact us promptly to report it with supporting documents, and we will handle it promptly.

If you breach this Agreement, we may at our discretion take one or more of the following measures: deleting information and content that is suspected of being unlawful, false, infringing or unauthorized advertising; restricting account functionality; suspending or terminating your use of the System and freezing your account; pursuing legal liability; reporting to the competent authorities in accordance with laws and regulations.

6. User Content and Intellectual Property

• All intellectual property and information content relating to the System (including but not limited to text and combinations of text, icons, graphics, images, charts, colours, interface design, layout frameworks, related data, add-on programs, printed materials and electronic documents) belongs to us and is protected by patent, copyright and other intellectual property laws. We grant you a free, non-transferable, non-exclusive personal licence to use the software and programs we provide as part of the service, within the scope of authorization set out in this Agreement.
• Charts, logos, page headers, button icons, app icons, text and service names contained in or provided by the System are our trademarks, registered trademarks or trade dress. Without written permission, they may not be used in any way that may cause confusion, or in any manner that disparages or defames us, on any goods or services unconnected with us. Nothing in the System shall be construed as granting, by implication or otherwise, a licence to use the trademarks appearing on our website or programs.
• Ownership of user content that you collect, organize, submit and export through the System is determined by law and by your agreement with the original right holder. You warrant that you hold lawful rights to such content or have obtained sufficient authorization, and that it does not infringe any third party’s rights; disputes and liability arising from your user content are yours to bear.
• We respect the intellectual property of others. If your lawful rights are infringed by a third party in the System, or a third party believes you have infringed its lawful rights in the System, either party may send us a written notice, and we will handle the complaint in accordance with current law and service rules. You agree to indemnify us against third-party claims that may arise from the notice you submit, including all reasonable costs we incur as a result.
• Text, images, videos and other resources displayed on the platform that come from public sources remain the property of their respective right holders. We cannot review and verify each one for infringement and are not legally liable for potential infringement. If a right holder believes such content infringes its lawful rights, it may contact us in writing using the details at the end of this Agreement, and we will take appropriate measures such as deletion or blocking after requesting and reviewing supporting documents. You should raise rights claims in good faith; for manifestly unfounded or malicious requests we may decline to respond and may take measures ranging from account restrictions to closure.

7. Personal Information Protection

We take the protection of your personal information seriously and will follow applicable Chinese laws, regulations and normative documents, and make our best efforts to protect and safeguard it to industry standards. To protect your personal information, we process it in accordance with the Independent-Site Product Collection System Privacy Policy, which governs the collection, storage, use, sharing and protection of your personal information. The Privacy Policy forms an effective part of this Agreement; please read it in full.

8. Changes, Suspension and Termination of Services

Because the internet industry develops rapidly and legislation continues to improve, existing arrangements cannot fully meet future needs. We may revise the terms of this Agreement and/or the service rules from time to time, and will notify you by website announcement or in-product message, and may require you to re-verify where necessary. The revised version automatically replaces the previous version; please stay informed. If you do not agree with all or part of the revised version, please stop using the System immediately.

We may terminate the service in the following cases:

• for business development reasons, we may unilaterally change, suspend, terminate or withdraw all or part of the System’s products and/or services from time to time without notice;
• in the event of our merger, division, acquisition or transfer of assets, we may transfer the relevant assets under this service to a third party; we may also, after notifying you unilaterally, transfer part or all of the services under this Agreement to a third party to operate or perform, with the transferee identified in our notice;
• if you breach this Agreement, the Privacy Policy or the service rules, we may suspend or terminate the service; if you subsequently register again directly or indirectly in another person’s name, we may suspend or terminate that account upon discovery.

After this Agreement terminates, unless expressly required by law, we are in principle under no obligation to disclose any information in your account to you or to a third party you designate. However, we have the right to delete or anonymize your personal information as required by applicable law, or to continue storing other content and information you left on our platform for the periods and in the manner prescribed by law; and to pursue liability for your past breaches under this Agreement.

9. Breach and Indemnity

• Please respect our ownership and intellectual property rights and those of any third party. If we have reasonable evidence that you have infringed, we may assert your liability. You must compensate us for losses suffered as a result of your infringement, including but not limited to arbitration fees, litigation costs, attorneys’ fees, travel expenses and all reasonable costs we incur.
• If you are reported or complained about by another user, or we have reasonable evidence that you are suspected of violating laws, this Agreement, the Privacy Policy or other rules, we may, without notice, review, delete or block the relevant content at any time, and depending on the circumstances impose warnings, restrict or prohibit some or all functionality, ban or close the account.
• Where you are in breach and are entitled to payments from us (such as referral commissions), we have the right to set off such payments against the liquidated damages and compensation you owe; if the set-off is insufficient, we reserve the right to recover the remainder.
• We may, based on reasonable judgement, handle conduct that violates laws or this Agreement, take appropriate legal action against offending users, and retain and report relevant information to the authorities in accordance with laws and regulations. You bear all legal liability arising from this.

10. Force Majeure and Disclaimers

• Under no circumstances are we liable for non-performance or delayed performance caused by normal maintenance of internet equipment, internet connection failures, computer communication or other system failures, power failures, strikes, riots, civil commotion, catastrophic weather (such as fire, flood or storm), explosions, war, government acts or orders of judicial or administrative authorities.
• The data and analytical results provided by the System are for reference only; you must judge independently and bear responsibility for business decisions you make in reliance on such information and any resulting loss.
• Although we strive to provide quality services and experience, unless otherwise agreed or promised, you understand that we or our partners cannot guarantee: that the products and services meet your specific needs; that we will provide accurate, secure, continuous, reliable and defect-free services without interruption; that there will be no information storage failures or textual errors; that your information will never be lost, deleted or damaged; or that any product or service will fully meet users’ expectations.
• To the extent permitted by law, our compensation to you is limited to direct losses and excludes indirect, incidental, special, consequential, punitive, exemplary losses, loss of goodwill and loss of profit. This clause does not exclude liability that cannot lawfully be excluded or limited.

11. Governing Law and Dispute Resolution

• The formation, performance, interpretation and dispute resolution of this Agreement are governed by the laws of mainland China (excluding the laws of Hong Kong, Macao and Taiwan), and conflict-of-law rules are excluded.
• If a dispute arises over the content or performance of this Agreement, the parties should seek an amicable resolution through negotiation; failing that, either party may bring an action before the competent People’s Court in Putian City, Fujian Province.

12. Miscellaneous

• Notices: we may send you notices through in-site announcements, in-site messages, extension panel prompts, or the email address you registered or linked. Once sent, a notice is deemed delivered; you bear the consequences if you fail to keep your email address up to date or to check in-site messages or panel prompts. You must keep your registered email address and linked phone number true, valid and able to receive messages.
• Entire agreement: this Agreement, together with the Membership Service Agreement and the Privacy Policy, constitutes the entire agreement between you and us regarding the System and supersedes any prior oral or written communication, commitment or understanding on the same subject. No commitment not expressly made in these documents binds either party.
• Assignment and change of entity: you may not assign your rights or obligations under this Agreement, or sell, lend, rent or otherwise dispose of your account, without our prior written consent. We may assign our rights and obligations to an affiliate or a successor to our business; in the event of a merger, division, restructuring, transfer of assets or similar event, we will notify you by in-site announcement or in-site message, and you may choose to stop using the System.
• Severability and no waiver: if any provision of this Agreement is held invalid or unenforceable, the remaining provisions remain in effect. Our failure or delay in exercising any right under this Agreement does not waive that right.

13. Contact Us

• Operating entity: Putian Huopijiu E-Commerce Co., Ltd.
• Email: 408773108@qq.com
• Support: in-site support on shopcaiji.com