Membership Service Agreement

Effective date: June 16, 2022　|　Last updated: September 13, 2026

Service provider: Putian Huopijiu E-Commerce Co., Ltd. (莆田市霍皮久电子商务有限公司)

This English version is provided for convenience. If there is any inconsistency between the Chinese and English versions, the Chinese version prevails.

1. Parties and Scope

• This Agreement is entered into between Putian Huopijiu E-Commerce Co., Ltd. (“we”, “us”, the “Operator”) and you (“you”, the “Member”) regarding the subscription and use of the membership service (the “Service”).
• You must first register as a user of the System and accept the Product Collection System Service Agreement. This Agreement is a supplementary agreement to that Service Agreement and to the Privacy Policy; together they form an inseparable whole.
• This Agreement only covers matters relating to paid membership (subscription). Registration and account rules, user conduct, intellectual property and personal information protection are governed by the Service Agreement and the Privacy Policy and are not repeated here.
• In case of conflict, this Agreement prevails on matters relating to the membership service; matters not addressed here are governed by the Service Agreement.
• Announcements, page descriptions, rules and FAQs relating to the membership service that are or will be published in the member center form part of this Agreement and have the same effect.

2. Definitions

• Membership service / subscription service: the service under which you may enjoy the corresponding membership benefits during the purchased term after paying through the channels we designate.
• Membership benefits: the specific features and usage allowances of the membership, including but not limited to access to full data, product collection and export allowances, and available shops and rule configurations, as displayed on the relevant service pages.
• Device: a terminal you use to sign in and use the System. Different browsers on the same computer count as different devices.

3. Membership Services

• We may offer different types of membership based on product types and user needs, and may adjust, add or discontinue them. The specific types and content are those published on the relevant service pages and actually provided. You may choose the service you need.
• Your benefits may differ depending on membership level, whether you are signed in, whether the plan is annual, the term length and the service category selected. Higher levels, signed-in use, annual plans and longer terms generally carry more benefits, as displayed on the service pages and actually provided.
• Usage-based allowances (such as collection counts and export counts) are those shown on the service pages. Unused allowances do not carry over after your membership term expires, unless required by law or otherwise agreed.
• Availability depends on third-party shopping sites, network conditions and browser versions. Where some sites become temporarily uncollectable due to third-party redesigns, anti-scraping changes or API changes, we will make reasonable efforts to adapt, but this does not constitute a breach.
• About generic rules: when the site framework of a link you submit is not among those the System supports, the System automatically falls back to the generic rules to attempt collection. Generic rules normally work only for single-product (single-link) collection; whole-site and category collection may not apply. Please check for yourself whether data collected through generic rules meets your needs; if it does not, the only solution is to custom-adapt that site framework, and whether and how we offer this is subject to our separate explanation.

4. Free Trial and Extension of Term

• The free trial is available only to newly registered accounts, once per account. The trial benefits and duration are those displayed on the page in real time. If you would like to try the trial benefits, please register a new account; accounts already in a trial, or whose trial has ended, are not offered another trial.
• Apart from the free trial above, you must pay the applicable fee before using the Service.
• If your free trial has not yet expired, the remaining trial days are added to the term you purchase.
• Data and usage generated during the free trial are not reset when you purchase a membership, as displayed on the service pages.

5. Fees, Payment, Refunds and After-Sales

• You must pay through the channels we designate (including WeChat Pay, Alipay and PayPal) to activate the Service. Services obtained through non-designated channels may be cancelled by us, and any resulting loss is yours.
• Overseas users may pay via PayPal. The payable amount is the currency and amount shown on the payment page. Differences arising from exchange-rate fluctuations or bank or payment-processor fees are borne by you.
• Fees, benefits and related rules are those displayed on the membership service pages. Before purchasing, please carefully check the account information, service content, price and service term.
• Upgrades: within 15 days of activation you may use the pay-the-difference upgrade section on the activation page to upgrade your membership by paying the difference between your current level and the target level. After an upgrade your service term does not change and remains based on the original expiry date; only the membership level and the corresponding benefits are raised. The levels available and the difference payable are as displayed on the activation page, which you should check carefully before proceeding. After that 15-day period, pay-the-difference upgrades are no longer available, and you must purchase again at the full price then in effect. Once an upgrade is completed, the amounts you have paid (including the upgrade difference) remain subject to the refund rules above.
• Refunds: this is a digital service delivered online and effective immediately upon activation. Under Article 25 of the Consumer Rights Protection Law of the PRC and similar rules, the seven-day no-reason return does not apply. After activation, no refund is available where the request is due to your own reasons (including but not limited to purchase by mistake, duplicate purchase, change of needs or discontinued use, and not caused by the System), or where you have actually used the Service (including using any collection or export feature, or consuming any allowance). A refund may be requested only:
  • where laws or regulations require a refund;
  • where the Service cannot be provided for reasons attributable to the System itself, as verified and confirmed by us.
  Please confirm before activating that the service content matches your needs. To try the service first, register a new account and use the free trial.
• Remedy where the Service is unused: if, within 7 days of activation, you have not used the Service at all (no collection, export or other feature used and no allowance consumed) and the situation is not caused by the System, you may request a one-time transfer of the equivalent service — we will transfer the service term corresponding to that order, of equal value, to another account of yours, free of charge and once only. If you completed a pay-the-difference upgrade before the transfer, the upgraded membership level and the remaining term are transferred together. The membership benefits of the original account terminate once the transfer is completed. For the avoidance of doubt, this is a goodwill remedy we offer and does not constitute a refund commitment; after 7 days, or where the Service has actually been used, the refund rules above still apply.
• You may sign in to the member center to check your account details free of charge, including the services activated, service term, amount paid and transaction status.
• Invoices: if you need an invoice, please contact in-site support on shopcaiji.com. We will issue the corresponding document for the amount you actually paid; the type of document, how it is issued and what information is required are as explained by our support.
• We may adjust fees and payment methods in line with our business planning; changes will be shown on the relevant service pages. Adjustments do not affect the service within a term you have already paid for; later renewals or new purchases follow the price shown at that time.
• We may offer different renewal or upgrade pricing to members activated and continuously valid at different stages, as announced on the relevant service pages.
• The Service is a one-time purchase and does not renew automatically. After your membership term expires, you must renew it yourself to continue using the Service.

Correctness of Collection and Export Results (Service Warranty)

• We are responsible for the correctness of collection and export results. For errors in collection or export results that you report while your membership is valid (such as missing fields, misplaced content, encoding problems or an incorrect export format), we will verify and resolve the issue free of charge.
• The benchmark is the information publicly displayed on the source product page. Errors or omissions in the source page itself, or a temporary inability to collect due to a source site’s redesign or anti-scraping changes, are not result errors; we will, however, make reasonable efforts to adapt within a reasonable time.
• Generic rules are not guaranteed to fit perfectly. When the site framework of a link you submit is not among those the System supports, the System automatically falls back to generic rules to attempt collection. However, generic rules normally work only for single-product (single-link) collection, and whole-site or category collection may not apply; we also do not guarantee that results collected through generic rules will match the source page exactly or fully meet your needs. Please check the collected results yourself before use. For stable, complete results, we recommend using a site framework the System supports, or requesting a custom adaptation.
• No refunds during the handling period. We will respond and begin handling within 3 business days of your report, and complete the fix within 15 business days; the Service remains valid and usable during that period, and no refund is available for it.
• If the issue is not fixed within those 15 business days, or remains unresolved after our handling, it is deemed “unresolved” and you may apply for a refund. The refund amount will be determined by both parties through negotiation based on actual usage. Refunds under this service warranty prevail over the general refund rules above.
• If we cannot locate or fix the issue because you have not provided the necessary information (such as the page URL, export file or account details) or have not cooperated with our troubleshooting, the handling period above is extended accordingly.
• Import failures caused by issues with your own website platform are outside our scope of service, and we are not obliged to handle them. This includes problems with your platform’s (e.g. Shopify, WooCommerce) theme, plug-ins, field mapping, external image links, category and attribute configuration or permission settings, or with the third-party import tool you use. Please contact your website builder or your own technical staff for such issues; we may, within reason, explain the format and field meanings of the export file to assist your troubleshooting.
• Once the export file has been generated in accordance with the selected format specification, our delivery is complete; compatibility at the import stage is governed by your platform’s requirements.

6. Account and Device Rules

• The Service is for your own use with the account you applied for. It may not be transferred between accounts, and giving, lending, renting, reselling or time-sharing it with others is prohibited. Otherwise we may cancel the membership of the accounts involved without prior notice, and any resulting loss is yours.
• Only one device may be signed in to an account at any one time. When you sign in on a new device, the previous device is signed out automatically. To alternate between devices, simply sign in on the new one — no need to contact support. Frequent switching may trigger security verification.
• You are responsible for keeping your account information and password secure, and for all activity under your account. Do not disclose your password; losses caused by your own failure to keep it secure are yours.
• To protect account security, we may apply one or more verification methods when you sign in or use the Service. If verification fails and we have reasonable grounds to suspect theft or another unsafe condition, we may suspend the membership service as the circumstances warrant and take further measures. We are not liable for any resulting loss of benefits, but we will make reasonable efforts to help you recover your account.
• You may not obtain or purchase the Service by theft, by exploiting system vulnerabilities, or through unauthorized channels; otherwise we may cancel your membership, and any resulting problems are yours.
• If your conduct violates the Service Agreement and your account is banned, the membership benefits under that account are automatically cancelled, with no refund or compensation.
• The Service is for use in your lawful business activities. You may use collected and exported results for your own product listing and product management purposes, but may not resell, distribute or sublicense the Service itself or the right to use it.

7. User Conduct and Lawful Collection

When activating and using the Service you must comply with applicable laws and our rules, and in particular:

• Lawful source: you must ensure that the content you collect, store, use and export comes from lawful sources, and must not collect, store or disseminate content that violates the law or infringes the rights of others (including intellectual property, trade secrets and personal information rights).
• Respect target sites: when using collection features you must comply with the target site’s robots policy, terms of service and applicable law, and keep request rates reasonable. Any dispute arising from your collection activity with a third-party site is yours to handle and bear.
• Lawful use of data: you must not use collected data to send spam, commit fraud, make false advertising claims, infringe others’ rights or engage in other unlawful activity.
• You must not activate the Service for yourself or others: for the purpose of reselling the Service itself; through bots, crawlers, flooding software or similar programs; through other improper means or in breach of good faith; through non-designated channels; or by infringing our rights or those of others.
• You must not reverse engineer, crack, bypass usage limits, attack our servers or otherwise interfere with the normal operation of the System.

8. Suspension and Termination

We may suspend or terminate the membership service if:

• you close your user account or request termination of the membership service;
• you violate laws, regulations or regulatory policy, breach the Service Agreement or this Agreement, or harm the reputation or interests of the System or its products, or we independently determine that any of the above applies;
• required by laws, regulations, regulatory policy or a competent authority;
• necessary for urgent account or system security reasons;
• force majeure applies. Given the nature of the internet, force majeure includes hacker attacks, major impact from telecom technical adjustments, temporary closure due to government control, and virus infections affecting normal internet operation.

Your term is the period you selected and paid for, and can be checked in the member center or the relevant service page. The maximum purchasable term is subject to limits published by us.

9. Breach of Agreement

• If you breach this Agreement, we may suspend or terminate part or all of the membership service, cancel your membership and pursue legal liability. Fees already collected are non-refundable (unless a mandatory legal provision requires otherwise), and any resulting loss is yours.
• If we discover, or receive a report, that you have breached this Agreement, we may make an independent determination and use technical means to delete, block or disconnect the relevant information.
• If your breach harms a third party, you are solely responsible; if it causes us loss (including reasonable attorneys’ fees and litigation costs), you must compensate us.

10. Limitation of Liability

• The Service is provided “as is”. We will make reasonable efforts to keep it continuous and stable, but we do not warrant the accuracy or availability of third-party shopping sites or the completeness of collection results, and we are not liable for business decisions you make based on them.
• To the extent permitted by law, we are not liable for service interruptions or data damage caused by: force majeure; your equipment, network or operational errors; third-party site redesigns or restrictions; or failures of third-party services beyond our control.
• To the extent permitted by law, our total liability to you in relation to the Service is limited to the service fees you actually paid for the affected period. This clause does not exclude liability that cannot lawfully be excluded or limited, such as liability for personal injury or property damage caused by our intent or gross negligence.

11. Changes, Governing Law and Disputes

• We may revise this Agreement in line with legal changes and business needs. The revised version will be published on this page with an updated “Last updated” date. If a revision materially affects your rights, we will give advance notice through an in-product notice, pop-up or email. If you disagree, you may stop renewing and discontinue use when your term expires; continued use constitutes acceptance.
• The formation, validity, interpretation, performance and dispute resolution of this Agreement are governed by the laws of mainland China.
• Disputes arising from this Agreement should be resolved through friendly negotiation; failing that, either party may bring an action before the competent People’s Court in Putian City, Fujian Province.

12. Miscellaneous

• This Agreement is a supplementary agreement to the Product Collection System Service Agreement and Privacy Policy. Matters not addressed here (including registration and account rules, user conduct, intellectual property and personal information protection) are governed by those agreements.
• If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Our failure or delay in exercising any right does not waive that right.
• Notices: we may send you notices through in-site announcements, in-site messages, extension panel prompts, or the email address you registered or linked. Once sent, a notice is deemed delivered; you bear the consequences if you fail to keep your email address up to date or to check in-site messages or panel prompts. You must keep your registered email address and linked phone number true, valid and able to receive messages.
• Entire agreement: this Agreement, together with the Product Collection System Service Agreement and the Privacy Policy, constitutes the entire agreement between you and us regarding the Service and supersedes any prior oral or written communication, commitment or understanding on the same subject. No commitment not expressly made in these documents binds either party.
• Assignment and change of entity: you may not assign your rights or obligations under this Agreement, or sell, lend, rent or otherwise dispose of your account, without our prior written consent. We may assign our rights and obligations to an affiliate or a successor to our business; in the event of a merger, division, restructuring, transfer of assets or similar event, we will notify you by in-site announcement or in-site message, and you may choose not to renew once your membership term expires. This clause does not affect the service transfer arrangement in Section 5.
• Minors should read this Agreement with a guardian and use the Service with the guardian’s consent. The Service is intended for business operators and is not directed to children under 14.

13. Contact Us

• Operating entity: Putian Huopijiu E-Commerce Co., Ltd.
• Email: 408773108@qq.com
• Support: in-site support on shopcaiji.com